Terms & Conditions

Welcome to Meghyra. These Terms & Conditions govern your access to and use of our website, products and services. By accessing our website or placing an order with us, you agree to these Terms & Conditions.

Please read them carefully before using our website or making a purchase.

1. General

Throughout these Terms & Conditions, the terms “Meghyra”, “we”, “us” and “our” refer to Meghyra.

The terms “you”, “your” and “customer” refer to any person accessing our website, purchasing our products or using our services.

We reserve the right to update, modify or replace any part of these Terms & Conditions from time to time. Updated terms will be published on this website.

2. Eligibility

By using this website and placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using the website on behalf of another individual or organisation, you confirm that you have the authority to act on their behalf.

3. Products & Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, weights, pricing and other information displayed on our website are accurate.

However, because many of our products are natural or agricultural in nature, there may be reasonable variations in colour, appearance, texture, aroma, taste or other natural characteristics between batches.

Product photographs are intended for representation purposes, and the actual product or packaging may vary slightly from what is displayed on screen.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

• Limit the quantities of products available for purchase

• Discontinue products without prior notice

• Restrict the sale of certain products to particular locations

• Cancel an order if a product becomes unavailable

If a prepaid order cannot be fulfilled, the applicable amount will be refunded in accordance with our policies.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice. Any applicable taxes, shipping charges or other fees will be displayed where appropriate during the purchasing process.

If a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and issue an applicable refund.

6. Orders

Submitting an order through our website does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject or cancel an order for reasons including:

• Product unavailability

• Pricing or product information errors

• Payment issues

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery or serviceability restrictions

• Circumstances beyond our reasonable control

Customers are responsible for ensuring that all information provided when placing an order is complete and accurate.

7. Payments

Available payment methods will be displayed during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment service providers. Their own terms, conditions and privacy practices may apply to transactions processed through their services.

8. Shipping & Delivery

Orders will be shipped in accordance with our Shipping Policy.

Delivery dates and timelines are estimates and may be affected by courier availability, weather conditions, public holidays, regional restrictions or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

9. Cancellations

Order cancellation requests will be handled according to our Cancellation Policy.

Cancellation may not be possible once an order has been processed, packed or dispatched.

10. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Due to the nature of food and consumable products, correctly delivered products in good condition may not be eligible for return merely due to personal preference or change of mind.

11. Product Storage & Use

Customers are responsible for following any storage, handling, preparation or usage instructions provided with the product or on its packaging.

After delivery, Meghyra cannot be responsible for deterioration, contamination or damage caused by improper storage, handling or use.

Customers should review product labels, ingredient information and other relevant information before consumption.

12. Allergies & Dietary Requirements

Some products may contain or be processed, packed or stored in environments where allergens such as nuts, seeds or other ingredients may be present.

Customers with allergies, intolerances or specific dietary requirements should carefully review the product information and packaging before consumption.

If you require clarification regarding a product, please contact us before placing an order through our Contact Us page.

13. Website Use

You agree not to use this website:

• For unlawful or fraudulent purposes

• To violate applicable laws or regulations

• To interfere with the security or operation of the website

• To transmit malicious code, viruses or harmful technologies

• To collect information about other users without authorisation

• To attempt unauthorised access to our systems

• To copy or commercially exploit website content without permission

We reserve the right to restrict or terminate access to the website where misuse is identified.

14. Intellectual Property

Unless otherwise stated, the Meghyra name, branding, website design, graphics, photographs, text, product descriptions, illustrations and other original content displayed on this website are owned by or licensed to Meghyra.

Such content may not be reproduced, distributed, modified, published or commercially used without appropriate permission.

15. Third-Party Services & Links

Our website may contain links to or integrations with third-party websites and services, including payment, shipping, analytics and ecommerce service providers.

We are not responsible for the availability, content, security, policies or practices of independent third-party websites and services.

Your use of such services may be governed by their respective terms and policies.

16. Promotions & Discount Codes

From time to time, Meghyra may offer discounts, promotional codes, free shipping or other offers.

Promotions may:

• Be available for a limited period

• Apply only to selected products

• Require a minimum order value

• Be limited to certain customers or locations

• Not be combined with other offers

We reserve the right to modify or withdraw promotions where permitted.

17. Reviews & User Content

If you submit a review, testimonial, photograph, comment or other content to Meghyra, you confirm that the content is accurate to the best of your knowledge and does not violate the rights of another person.

We reserve the right to moderate or remove unlawful, misleading, abusive, inappropriate or irrelevant content.

18. Limitation of Liability

To the extent permitted by applicable law, Meghyra will not be liable for indirect, incidental or consequential losses arising from the use of our website, products or services.

Nothing in these Terms & Conditions is intended to exclude or restrict any rights or liabilities that cannot legally be excluded under applicable law.

19. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

20. Force Majeure

Meghyra will not be responsible for delays or failure to perform obligations caused by circumstances reasonably beyond our control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures or other unforeseen events.

21. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of our website, products or services will be subject to the jurisdiction of the appropriate courts in India, subject to applicable consumer protection laws.

22. Contact Us

If you have questions regarding these Terms & Conditions, an order or any of our policies, please visit our Contact Us page.